Sync issues and poll...

Discuss features and solicit feedback from other Ascent users. For the quickest response to bugs or serious problems, please email support@montebellosoftware.com

Are you having Sync Issues?

I am experiencing sync issues with my Edge or Forerunner 205/305
21
41%
I have no problem syncing
30
58%
 
Total votes : 51

Re: Sync issues and poll...

Postby Michal.Young on Wed Sep 09, 2009 2:41 am

My problems with sync began with Ascent version 1.9.16. I use Ascent a few times a week and install each update, so it is likely that the immediately prior version was working.

Symptom: Sync appears normal, and uploaded track will be ok IF there are no laps marked. However, if there are laps, then total time and distance recorded is very short (possibly the time since the last end-of-lap marker and shutting down the device --- for example I am reading 0:03 on time and 0.00 on time, which would just about match the interval between hitting my last lap marker and shutting the device off in my driveway.

Despite this very small total time (and no lap divisions), the whole track shows in the map window.

I tried attaching a screenshot of the profile window that shows inconsistency in the way the data is being recorded --- the profile shows 18 miles (scale at bottom), but the summary at top shows 0.0 miles. The forum software limits graphics to 128x128, so I can't include the snapshot.

GPS model: Garmin Edge 305
Macintosh (from system profiler):
System Software Overview:
System Version: Mac OS X 10.5.8 (9L30)
Kernel Version: Darwin 9.8.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name: tenar
User Name: Michal Young (michal)
Time since boot: 11:59
Hardware Overview:
Model Name: iMac
Model Identifier: iMac4,1
Processor Name: Intel Core Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 1.5 GB
Bus Speed: 667 MHz
Boot ROM Version: IM41.0055.B08
SMC Version (system): 1.1f5
Serial Number (system): W8602B9QU2P
Hardware UUID: 00000000-0000-1000-8000-0016CB847151

=====

Update January 2010: I have not had this problem since the 1.9.17 update.
Last edited by Michal.Young on Fri Jan 08, 2010 4:30 pm, edited 1 time in total.
--Michal
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Re: Sync issues and poll...

Postby Nepal Jeff on Mon Sep 14, 2009 4:29 am

Had sync problems since upgrading to 1.9.17 from 1.9.11.

I have an Edge 305, running on MacBook Pro with OS 10.6

Syncing just didn't happen, though there was no error message or crash of any kind.

Shutting down Parallels solved the problem!
Nepal Jeff
 
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Re: Sync issues and poll...

Postby Mick F on Fri Jan 08, 2010 4:12 pm

My problems:
I have an Edge 305 and have no problems!
Syncing is perfect, the unit is perfect, and I love it and Ascent.

However ......

I've recently bought an Edge 705 and I'm experiencing sync problems.
(My 305 still syncs fine!)

I'm on the latest Ascent 1.9.17 on both my MacBook and my iMac. Neither will sync my 705.

I can get to my history and stuff via navigation and using Import in the File menu, so all is ok. But it's not right.

I've started a new thread. Sorry for not noticing this thread, it seems to be very long, and the title is misleading. Also the poll asks about 205 and 305 - not 705.

Anyway, here's where I am:
viewtopic.php?f=2&t=1104

I really would like an answer as this is becoming annoying.

Regards,
Mick.
Mick F. Cornwall
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Re: Sync issues and poll...

Postby gstahl on Mon May 03, 2010 1:12 am

Seeing a new sync issue after the 1.11.1 update.

Garmin Edge 500
Mac OS X 10.6.3
Ascent 1.11.1

Activating sync quickly returns without the unit making any sound, no sync of any events. I tried on two different machines, two different USB cables with no luck.

Seems this worked prior to 1.11.1 update. Any way to down grade or get help with this?
Geoff Stahl
San Jose
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Location: San Jose

Re: Sync issues and poll...

Postby scottie on Sun May 16, 2010 2:16 pm

Rob

I just updated to the newest release (1.11.1). Ascent can no longer detect my 305. I run leopard on imac. Any suggestions?

Thanks

Ray.
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Re: Sync issues and poll...

Postby rob on Sun May 16, 2010 3:16 pm

None of the sync code was changed in 1.11.x...

You may want to try the new (experimental) sync widget.

Under the "File" menubar menu, choose "Garmin Sync Widget"

If you still have problems, please see this note in the forum:

viewtopic.php?f=5&t=632
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Re: Sync issues and poll...

Postby scottie on Tue May 18, 2010 1:16 am

Thanks Rob.
Problem turned out to be the new version of VMware fusion (3.0). Even if you don't have it open, it inserts a quick-link function in the top of the desktop next to the date/time etc. After I removed this everything was fine with the sync.
Cheers
Ray
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Re: Sync issues and poll...

Postby scottie on Tue May 18, 2010 1:16 am

Thanks Rob.
Problem turned out to be the new version of VMware fusion (3.0). Even if you don't have it open, it inserts a quick-link function in the top of the desktop next to the date/time etc. After I removed this everything was fine with the sync.
Cheers
Ray
scottie
 
Posts: 9
Joined: Sun May 17, 2009 4:12 pm

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