Sync issues and poll...

Discuss features and solicit feedback from other Ascent users. For the quickest response to bugs or serious problems, please email support@montebellosoftware.com

Are you having Sync Issues?

I am experiencing sync issues with my Edge or Forerunner 205/305
21
41%
I have no problem syncing
30
58%
 
Total votes : 51

Re: Sync issues and poll...

Postby rob on Tue May 27, 2008 3:31 am

Are you plugged into a hub? If so, can you try the sync plugged directly into your mac?

Also, if you have a different cable, please try that -- or try cleaning the contacts on your current cable.

gpsbabel seems very intolerant of any communication errors.
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Re: Sync issues and poll...

Postby xcanadian on Wed May 28, 2008 2:46 am

Yes, I am plugged into a hub, so I will try a direct to Mac connection and let you know the result tomorrow.

Thanks for the quick response.
Ron & Fez ..noon to three XM202
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Re: Sync issues and poll...

Postby xcanadian on Thu May 29, 2008 12:29 am

xcanadian wrote:Yes, I am plugged into a hub, so I will try a direct to Mac connection and let you know the result tomorrow.

Thanks for the quick response.



Hi,

Tried it tonight without the hub. The sync worked fine the first time.
Ron & Fez ..noon to three XM202
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Re: Sync issues and poll...

Postby rob on Thu May 29, 2008 2:09 am

Excellent! Thanks for letting us know. :)
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Re: Sync issues and poll...

Postby andrew on Fri May 30, 2008 6:19 pm

I've had intermittent sync problems with my edge 305. None at first, then some after an update (not sure which version, somewhere in 1.8). This was after upgrading to OS10.5 on my G5 iMac. Then an upgrade fixed the problem. Last night I upgraded to 1.9.4, and I'm having sync problems again. I've tried running the cable directly into the computer, but this makes no difference. I try to sync and all I get is a blinking in the menus below the activity notes field...
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Re: Sync issues and poll...

Postby rob on Sat May 31, 2008 1:28 am

Hi Andrew,

I'm trying to understand...exactly what is blinking in the menus?

Have you tried syncing into an empty activity document? To create one, type CMD-N, then start the sync (CMD-L).
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Re: Sync issues and poll...

Postby ebear1357 on Mon Jun 02, 2008 2:25 am

I rode a hundred mile ride yesterday, and sync'd my Edge 305 today (after upgrading to 1.5.9 as prompted). gpsbabel "quit unexpectedly" , but after relaunch the sync ran completely. However, Ascent split the ride into 2 activities. I did not stop the unit on the ride as it is set to Auto Pause when stopped; they are both numbered the same and they both were listed with the same start time. On the map view, one starts at the appropriate start point but finishes at the lunch break while the other starts at the lunch break and finishes at the appropriate end (despite saying it started at the original start time). The ride appears as a single ride in its entirety in the 305's History. My short recovery ride today loaded properly.

I tried deleting the split rides and today's ride from Ascent and re-syncing but now Ascent only loads the second half of yesterday's ride, and not today's ride either.

Any thoughts or suggestions? Thanks in advance.

G5 iMac 10.5.3
Ascent 1.9.5

Bear Thompson
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Re: Sync issues and poll...

Postby rob on Mon Jun 02, 2008 2:36 am

There's a setting in the Advanced preferences for "auto split" time -- your lunch break probably took longer than that value (the default is 90 minutes) so Ascent split the activity in two. It's a feature!

However, Ascent has a even newer feature called "Combine Activities" (in the "Edit" menu). Simply select the 2 activities that you want to combine, and choose Edit/Combine Activities". The end result should be a single, merged activity.

As to why gpsbabel crashed, please see this note in the FAQ section:

viewtopic.php?f=5&t=632

Congrats on completing the century ride!!
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Re: Sync issues and poll...

Postby ebear1357 on Mon Jun 02, 2008 5:23 am

Ah, I see it. Thanks, Rob. The auto split was set to 30 min.

The problem now is that in my meddling earlier, I deleted the century ride (both parts) and my recovery ride today, in an attempt to re-sync to see if that would restore things. Now when I sync (after resetting the Auto Split to 90 min), all that loads is the second half of yesterday's century ride.

I launched a new Activity Browser and sync'd the GPS and lo and behold I get the complete century and today's ride all intact. BUT I only get the last 6 rides loaded into the new Activity Browser. Is there a setting in Ascent (or in the 305) that specifies how many rides to sync and/or not to sync a previously loaded event? OR is there a way to merge the new and old browsers to get everything for 2008 in one browser again?

Thanks for all your help! I absolutely love the product!

Bear

Edit: Problem solved! After RTFM-ing, I deleted the sync'd second half of the century and C&P'd the missing rides from the new browser. Century ride is loaded in full, today's recovery ride is present and accounted for, and 2008 is intact once again. Thanks again, Rob! Have a good week.

Second edit: Answer to other part of question re: limited activities found in FAQs. So I'm all good.
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Re: Sync issues and poll...

Postby nainconnu on Mon Jun 16, 2008 10:05 pm

Hi,

Often, at Sync GPS operation, gpsbabel crashes. Trying a second time usually works.

Garmin Edge 305
MacPro rev.1 OS X 10.5.3

Stack trace:

Process: gpsbabel [183]
Path: /Volumes/Mac OS 10.4/Applications/Ascent.app/Contents/Resources/gpsbabel
Identifier: gpsbabel
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: Ascent [172]

Date/Time: 2008-06-16 18:08:43.114 -0400
OS Version: Mac OS X 10.5.3 (9D34)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000044fff254
Crashed Thread: 0

Thread 0 Crashed:
0 libSystem.B.dylib 0xffff0f0e __memcpy + 1902
1 gpsbabel 0x000286ea GPS_Packet_Read_usb + 150
2 gpsbabel 0x00027554 gdu_read + 32
3 gpsbabel 0x0001eb4f GPS_A301_Get + 743
4 gpsbabel 0x0004cdd5 data_read + 558
5 gpsbabel 0x00002b5b main + 2945
6 gpsbabel 0x00001e82 _start + 216
7 gpsbabel 0x00001da9 start + 41

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffff07a0 ebx: 0x00028665 ecx: 0x00000000 edx: 0x85000000
edi: 0x0080ca00 esi: 0xbffff25c ebp: 0xbffff238 esp: 0xbffff230
ss: 0x0000001f efl: 0x00010206 eip: 0xffff0f0e cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x44fff254

Binary Images:
0x1000 - 0xe3ffb +gpsbabel ??? (???) /Volumes/Mac OS 10.4/Applications/Ascent.app/Contents/Resources/gpsbabel
0x172000 - 0x17bff7 com.apple.iokit.IOUSBLib 3.0.0 (3.0.0) <cdde253bb1b5b92ee52ec253ece3b22b> /System/Library/Extensions/IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle/Contents/MacOS/IOUSBLib
0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <7af47d3b00b2268947563c7fa8c59a07> /usr/lib/dyld
0x90034000 - 0x90042ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x9034a000 - 0x9034efff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x919d5000 - 0x91ab4fff libobjc.A.dylib ??? (???) <a53206274b6c2d42691f677863f379ae> /usr/lib/libobjc.A.dylib
0x91e38000 - 0x91f70ff7 libicucore.A.dylib ??? (???) <5031226ea28b371d8dfdbb32acfb48b5> /usr/lib/libicucore.A.dylib
0x92df3000 - 0x92e1efe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x93e96000 - 0x93ff6ff3 libSystem.B.dylib ??? (???) <a12f397abf2285077b89bd726bff5b18> /usr/lib/libSystem.B.dylib
0x9414a000 - 0x941a7ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x94624000 - 0x94756fff com.apple.CoreFoundation 6.5.2 (476.13) <b633d15f2901d73670cb1475628df1b3> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x95ccc000 - 0x95cd3fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x9696c000 - 0x969f7fff com.apple.framework.IOKit 1.5.1 (???) <60cfc4b175c4ef60bb8e9036716a29f4> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
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Re: Sync issues and poll...

Postby Mick F on Thu Jun 19, 2008 7:15 am

I was experiencing hanging issues, but now after updates, all seems ok, even though sometimes the sync window's "barber's pole" doesn't animate. Sometimes it does!

I run a MacBook 14 inch, and Tiger 10.4.11.
Mick F. Cornwall
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Re: Sync issues and poll...

Postby ebear1357 on Sun Jul 06, 2008 8:38 pm

Hi Rob,

I have recently been having a little glitch when Sync-ing my Edge 305. It seems to be similar to what andrew mentions in his post on May 30, 2008, but I didn't see any follow-up after your initial reply to him.

When I click on Sync GPS I get the initial little beeps from the GPS, the progress bar window opens very briefly then closes, and at the same time in the Info Display frame in the lower right portion of the browser, the the little blue drop-down tabs flash white and back to blue (I believe this is what he meant by "a blinking in the menus below the activity notes field." Checking the Console log just showed:

7/6/08 12:25:55 PM [0x0-0x49049].com.montebellosoftware.ascent[592] Found no Garmin USB devices.

The 305 was connected directly to my iMac and showed tat it was charging, so I just tried clicking on Sync GPS a couple more times. Same thing occurred the second and third times, but the fourth time Ascent started syncing normally, but then gpsbabel crashed. I clicked Relaunch in the dialog window that appeared, then Sync GPS again, and this time everything ran normally.

Also restarting the whole computer the other day solved an earlier occurrence of the same problem.

I don't know if this is relevant or a red herring, but I recently started using a mac.com account and sync-ing my calendar and address books to that account as well as started using Missing Sync to sync my Palm PDA.

Any thoughts?

Bear
G5 iMac OS 10.5.3
Ascent 1.9.7
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Re: Sync issues and poll...

Postby toyboy62 on Sun Jul 13, 2008 10:34 pm

I have had 2 different 305's (as I lost one skiing and had to buy another... ouch). I keep simultaneous calendars on 2 machines (work and home). Both machines are G4 OX 10.4.11. I'm think I'm running Ascent 1.9.5 on 1 machine and 1.9.6 on the other.
I have always had issues syncing my unit, it doesn't crash it just never connects to the unit. I have tried switching USB ports, hub/no hub, multiple resync commands, disconnecting/reconnecting device, quitting/restart Ascent, bending over touching my toes twice and doing a pirouette. I eventually get it to work (usually disconnecting and reconnecting unit) but it really sucks to have to fiddle-f@*# with it almost every time and usually multiple tries. Any thoughts????
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Re: Sync issues and poll...

Postby ghoorens on Fri Jul 18, 2008 7:09 am

I am using Garmin Edge 705 and have no sync problems at all. I am using a MacBook with OS X Tiger. The uploads are fast and accurate... THX 4 that!

However 2 remarks:

1- on 06/18/2008 I bought Ascent online with VISA payment. I am running Version 1.9.7 while in your discussions you are all talking about V1.9.4. ??
2- I have bought OS X Leopard but have not installed it yet. I am curious to find out if other users have similar problems?

Geert Hoorens
Bruges, Belgium
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Re: Sync issues and poll...

Postby drmark on Fri Jul 18, 2008 1:49 pm

I am running 1.9.7 on Leopard with no sync problems at all (unless of course my contacts are covered with dirt)
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